Public Statements on Personal Information

■Handling of Personal Information

1.Purpose of use of personal information handled by our company
 (1)Purpose of use of personal information (Including those via homepages,e-mails, etc.)
    Obtained directly from the person in writing.
    prior to acquisition, we will clearly indicate to the person in writing.
 (2)Purpose of use of personal information acquired by methods other than the preceding paragraph.

Customer information
(When contact us by phone, etc.)
To respond to inquiries
To provide information on our products and services.
Customer information
(When the information is acquired through referrals from business partners, etc.)
To provide information on our products and services.
Business partner contact information To confirm order details.
(Communication records, etc.)
Personal information entrusted to us by customers in connection with
outsourcing of business.
In order to properly carry out outsourced medical system development,
introduction, and maintenance work.
(Patient data, examination data, image data, etc.)
  • ■ Dissemination of matters related to retained personal data

    Regarding retained personal data held by our company or records provided by third parties, requests for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as “request for disclosure, etc.”), we will respond in the following manner.

    a) Business name, address, name of representative
      Excel Creates Inc.,  Representative Director Makoto Tanada
      Sakaisuji Best Building 5F, 1-16-13 Minami-Senba, Chuo-ku, Osaka, Japan

    b) Personal Information Protection Manager
      Administrator name: Naomi Tan
      Department: Management group
      Contact Number: 06-6121-2130

    c) Purpose of use of all retained personal data

    Personal Customer Information
    To provide information on our services
    To respond to inquiries
    Company Employee Information For employee personnel management, business management,
    health management, and security management
    Information on applicants for
    employment with our company
    To contact applicants for employment
    and to manage the Company’s recruitment operations
    Specific personal information
    For the purpose of use stipulated in the Number Act
  • d)Contact for complaints regarding handling of retained personal data
        Excel Creates Inc., Personal Information Inquiry Desk
        Address: Sakaisuji Best Building 5F, 1-16-13 Minami-Senba, Chuo-ku, Osaka, Japan
        Contact Number :06-6121-2130   FAX:06-4964-1133

    e)Authorized Personal Information Protection Organizations
        Name of authorized personal information protection organization:
        Japan Information Processing Development Corporation
        Contact for resolution of complaints:Personal Information Protection Complaint Counseling Room
        Address:〒106-0032 Roppongi First Building, 1-9-9 Roppongi, Minato-ku,Tokyo
        Contact Number:03-5860-7565  0120-700-779
       【*This is not a contact for inquiries regarding our products or services.】

    f)Procedures for responding to requests for disclosure, etc. of retained personal data or records provided to third parties

      1)Contact for Requests for Disclosure, etc.
        For requests for disclosure, etc., please contact the Personal Information Inquiry Desk above.
        If you wish to disclose your personal information through electromagnetic procedures, please notify us.
        As a general rule, we will process it according to your request.

      2)Procedures for Requests for disclosure, etc.
        ①After receiving the request, we will mail the prescribed request form “Request for Disclosure of Retained Personal Data, etc.”
        to be used by us.
        ②Please mail the completed request form, documents confirming that you are a representative in the case of request
        by a representative, and money order for the fee (only in the case of notification of the purpose of use and request for disclosure)
        to the above personal information inquiry Desk.
        ③After receiving the above request form, we will inquire about two items of personal information registered with us
        (e.g., telephone number and date of birth, etc.) to confirm the identity of the individual.
        ④As a general rule, we will reply to you in writing (sealed mail).

      3)If the request is made by a representative, documents confirming the identity of the representative
        If the person requesting disclosure, etc., is a representative, please enclose documents certifying that you are the representative
        and representative’s own identity.
        The domicile information included in each material should be up to the prefecture, and the information after
        that should be blacked out.
        Please send us the documents that do not include your personal number, or all digits should be blacked out, etc.
        ① Documents certifying that you are representative
        <In the case of a representative entrusted by the person to request disclosure, etc.>
            Power of attorney for the person (original)
        <If the representative is the legal representative of a minor>
         A copy of any of the following
            Certified copy of family register
            Certificate of residence (with a statement of the relationship between the applicant and his/her family)
            Other official documents that can confirm the authority of legal representation
        <If the representative is the legal representative of an adult ward>
         A copy of any of the following
            Certificate of registered matters concerning guardianship registration, etc.
            Other official documents that can confirm the authority of legal representation
        ② Documents proving the representative’s identity
            Driver’s license
            Health Insurance card (Please black out all digits of the insured person’s symbol, number, etc.)
            Certificate of residence

      4)Fees for requests for notification or disclosure of purpose of use
        1000 yen per purchase
        (In the case of a paper request, please enclose a postal money order with the invoice or other documents you send.
        If you wish to make a request by other methods, we will consult with you at the time of requesting.)

    g)Personal information handling system and details of measures taken

      1)Formulation of basic policy
        In order to ensure the proper handling of personal data, we have established a “personal information protection policy” regarding
        ”compliance with relevant laws and regulations, guidelines, etc.” and “point of contact for inquiries and complaints.

      2)Establishment of discipline related to the handling of personal data
        Personal information protection regulations have been formulated for each stage of acquisition, use, storage, provision,
        deletion, disposal, etc., regarding handling methods, responsible persons, persons in charge, and their duties.

      3)Systematic security control measures
        ①In addition to appointing a person responsible for the handling of personal data, the Company clarifies the employees
        who handle personal data and the scope of personal data handled by such employees, and establishes a system for reporting
        to the person responsible in the event that the Company becomes aware of facts or signs of violation of laws or handling regulations.
        ②Regarding the handling of personal data, we regularly conduct self-inspections and conduct audits by other departments
        and external parties.

      4)Human safety management measures
        ①We provide regular training to our employees on matters to be aware of regarding the handling of personal data.
        ②Matters concerning the confidentiality of personal data are described in the employment regulations.

      5)Physical safety management measures
        ①In the area where personal data is handled, we control the entry and exit of employees and restrict the equipment they bring in,
        and take measures to prevent unauthorized persons from viewing personal data.
        ②We take measures to prevent the theft or loss of equipment, electronic media, documents, etc. that handle personal data
        and take measures to prevent the identification of personal data easily when carrying such equipment, electronic media, etc.,
        including moving within business sites.

      6)Technical safety management measures
        ①Access control is implemented to limit the scope of the person in charge and the personal information database to be handled.
        ②We have introduced a mechanism to protect information systems that handle personal data
        from unauthorized external access or unauthorized software.

    The end.