Public Statement Regarding Personal Information

■Handling of Personal Information

Purpose of use of personal information handled by our company:

・Prior to obtaining the purpose of use of personal information (including those by homepage or e-mail) obtained directly from the person in writing, the personal information will be clearly stated to the person in writing.
・Purpose of use of personal information acquired by methods other than the preceding paragraph

Customer information
(when you contact us by phone, etc.)
To respond to inquiries / to guide our products and services
Customer information
(when acquired through referrals from business partners, etc.)
For information on our products and services
Contact information To confirm the contents of the order
(communication records, etc.)
Personal information received from customers due to entrusting business To properly carry out outsourced medical system development,
introduction, and maintenance (patient data, test data, image data, etc.)
  • ■ Dissemination of matters related to personal information subject to disclosure

    Regarding the personal information subject to disclosure held by the Company, notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure and suspension of provision to third parties from the person or his / her agent (Hereinafter referred to as “request for disclosure, etc.”), we will respond as follows.

    a) Name of business operator: Excel Creates Inc.

    b) Personal information protection manager name: Naomi Tan
      Department: Maintenance Group
      Contact: +81-6-6121-2130

    c) Purpose of use of all personal information subject to disclosure

    Personal customer information
    For information on our services / for responding to inquiries
    Our employee information For employee personnel and labor management, business management, health management, security management
    Recruitment applicant information for our company For contacting recruitment applicants and managing our recruitment operations
    Specific personal information
    For the purpose of use stipulated in the number law
  • d)Where to make complaints regarding the handling of personal information subject to disclosure
        Excel Creates Inc. Personal information inquiry counter
        Add: Sakaisuji Best Bldg.5F, 1-16-13 Minami-Semba,Chuo-ku, Osaka, 542-0081, Japan
        Tel : +81-6-6121-2130   Fax : +81-6-4964-1133

    e)Authorized personal information protection organization
         Name of authorized personal information protection:organization Japan Institute for Promotion of Digital Economy and Society
        Where to apply for resolution of complaints:Personal Information Protection Complaint Counseling Room
        Add:Inside Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
        Tel:81+3-5860-7565  81+120-700-779
        【*This is not a contact for inquiries regarding our products and services.】

    f)Procedures for responding to requests for disclosure of personal information subject to disclosure, etc.

    1)Request for disclosure, etc.
    For requests for disclosure, etc., please contact the above personal information inquiry section.

    2)Procedures for requesting disclosure, etc.
    ①After accepting your request, we will mail you the prescribed invoice form “Invoice for Disclosure of Retained Personal Data” to be used by us.
    ②Please contact the above personal information inquiry section with the invoice you filled out, documents confirming that you are an agent if requested by an agent, and postal exchange for the fee (only for notification of purpose of use and request for disclosure). Please mail it.
    ③After receiving the above invoice, about 2 items of personal information registered with us that can be verified for identity verification will inquire about information (example: telephone number and date of birth, etc.).
    ④As a general rule, we will reply to you in writing (by mail).

    3)In the case of a request by an agent, if the person requesting disclosure of materials confirming that he / she is the agent is the agent, the material certifying that he / she is the agent and the agent himself / herself are proved. Please enclose the materials.The registered domicile information included in each material should be up to the prefecture, and the information after that should be blacked out.In addition, please send each material without personal number, or process all digits with black ink.
    ①Documents proving that you are an agent
    (In the case of an agent delegated by the person to request disclosure, etc.)
    ・ The person’s power of attorney (original)
    (If the agent is a legal representative of a minor) One copy
    ・ Family register copy
    ・ Resident’s card (with relationship)
    ・ Other official documents that can confirm legal representation rights
    (If the agent is a legal representative of an adult ward) One copy
    ・ Certificate of registration regarding guardianship registration, etc.
    ・ Other official documents that can confirm legal representation rights
    ②Documents that prove the agent himself
    ・ Driver’s license
    ・ Passport
    ・ Health insurance insured person’s card
    ・ Resident’s card
    ・ Basic Resident Register Card

    4)Fees for requesting notification or disclosure of the purpose of use
    1000 yen per purchase(Please enclose the postal exchange with the invoice you send.)

    Thank you